Terms of Service

1. Acceptance of Terms

By creating an account or otherwise accessing Replik.care (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, you must not use the Service.

2. Platform purpose

Replik.care is a knowledge-collaboration platform on which licensed medical professionals create AI avatars trained on their own documents. Avatars are intended for:

• Knowledge sharing between licensed healthcare professionals.
• Educational and reference use within the medical community.
• Avatar owners experimenting with their own documents and corpus.

3. Eligibility

You confirm that you are at least 18 years old and, if you create a KOL doctor account, that you are a licensed medical professional in good standing in your jurisdiction. We may at any time request proof of credentials and suspend any account that misrepresents qualifications.

4. Your account

You are responsible for keeping your credentials secret and for all activity under your account. Notify us immediately if you suspect unauthorised use. We may suspend or terminate accounts that violate these Terms, breach the law, or jeopardise the security or reputation of the Service.

5. Medical disclaimer

The Service does not provide medical advice, diagnosis, or treatment. Avatar responses are AI-generated and may contain errors, omissions, or hallucinated content. They are not a substitute for the professional judgement of a qualified physician. Patients reading avatar responses must consult a licensed clinician for any personal medical decision.

6. AI-generated output

AI responses are produced by third-party large language models acting on the documents you upload. We do not guarantee accuracy, completeness, or fitness for any purpose. You acknowledge that AI may misquote sources, invent citations, or omit relevant context. Always verify clinically important information against primary sources before acting on it.

7. Your content

You retain ownership of documents, audio, notes, and other content you upload (your "Corpus"). You grant Replik.care a worldwide, non-exclusive, royalty-free licence to store, process, embed, transcribe, and display your Corpus solely to operate the Service for you. You confirm that you have the rights and any necessary consents to upload everything in your Corpus, including audio recordings of identifiable third parties.

8. Audio recordings

If you use the Audio Notes feature, you are solely responsible for obtaining explicit prior consent from any identifiable person you record. By acknowledging the in-product consent banner you confirm that you understand audio is transcribed by OpenAI in the USA and that you will not upload identifiable patient recordings without the relevant authorisations.

9. Acceptable use

You must not:

• Upload identifiable patient health records without lawful basis and patient consent.
• Attempt to reverse-engineer the Service, exfiltrate other users' corpora, or bypass rate limits.
• Use the Service to provide diagnoses or treatment plans to specific patients.
• Upload illegal, infringing, defamatory, or misleading content.
• Use the Service to train other commercial AI systems without our written permission.

10. Intellectual property

Replik.care, the Replik.care name, logo and platform code are the intellectual property of Seb Digital. Nothing in these Terms transfers any IP rights to you beyond the right to use the Service.

11. Limitation of liability

To the maximum extent permitted by law, the Service is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages, including loss of revenue, data, or goodwill, arising from your use of the Service. Our total cumulative liability for the Service is capped at the amount you paid us in the twelve months preceding the claim, or 100 EUR, whichever is greater.

12. Termination

You may terminate your account at any time from Settings or by emailing info@sebdigital.io. We may terminate or suspend your access if you breach these Terms, if required by law, or if continued operation becomes impractical. On termination, your Corpus and personal data are deleted in accordance with the Privacy Policy.

13. Governing law and jurisdiction

These Terms are governed by French law. Any dispute will be brought before the competent French courts, without prejudice to your statutory consumer rights under the laws of your country of residence in the EU.

14. Changes

We may modify these Terms at any time. Material changes are notified by email at least 30 days in advance. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms: info@sebdigital.io.